FAQ
Answer:- All our orders are shipped from the Ludhiana and Surat.
Answer:- Epartydecor , we pride ourselves on being a fast & efficient shipper. 96% of orders are shipped within 1 business day. Orders are shipped from our facilities in Ludhiana and Surat. For domestic shipping it takes 5-7 days in transit and for international shipping it takes 10-15 days in transit excluding customer examination time, govt holidays etc.
Answer:- For international shipments, our shipping quotes do not include any customs/duty/import taxes, which are imposed by the respective international countries, and not by us, or the shipping carrier. Any customs/duty/import taxes required will be the sole responsibility of the recipient. As this may differ from country to country, we are unable to give you an accurate estimate unfortunately. Please check with your country’s customs for details terms and/or regulations for incoming shipments from an international country.
Answer:- We use DTDC and INDIAN POSTAL to ship out Domestic orders and for international orders we use shiprocket.in.
Answer:- When your order has been shipped, we will send you a Shipping Notification to your email which will have a link to a page with the status of your order and the tracking information. We also have a convenient page where you can check the tracking of your order here.
Answer:- Once an order is placed, an invoice and summary of your order will be sent shortly to email address you’ve provided. This info will be emailed to you when your order is received, so please use valid email address when going through checkout. AOL and hotmail users, please check your spam folders.
